microsoft – Nico's Blog

To prepare for my Microsoft 70-642 exam I’ve bought Testkings preparation materials. It’s called Question & Answers with Explanations and costs 99$. A bit pricy, but expecting real explanations I thought I’d give it a try. What I actually got is Questions & Answers WITHOUT Explanations. On only about 10% of the questions there’s actually an explanation. Which makes it quite useless. I’ve tried to get my money back, but with no luck. If you ask me, I will never buy a product from Testking again, and I hope that you don’t buy one as well.

The original conversation with Testkings support:

On 15.01.2012 23:10, Nico Baumgartner wrote:

Dear Testking

I’m very disappointed by Testking Microsoft 70-642 that I’ve just bought.

There are explanations on only very few questions, even if it clearly

says: Questions & Answers with Explanations. I would not have bought it

if I knew, that there are only few explanations. I’m asking you to take

that product back for a full refund.

Regards, Nico

On 17.01.2012 13:00, Nico Baumgartner wrote:

Dear Testking

I haven’t heard anything from you, did you receive my Message?

Regards, Nico

On 17.01.2012 17:01, TK Support wrote:

Hello,

We do not issue refunds for downloaded products.

———————————————-

Support at www.testking.com
On 17.01.2012 18:23, Nico Baumgartner wrote:

Hello

That’s not an acceptable answer, I’ve bought “Questions & Answers with

Explanations” but I’ve only got Questions & Answers”. So basically you

did not deliver what you sold, which is a fraud.

Is this really how Testking is doing it’s business? I’m asking again for

a refund, because you did not deliver what I’ve paid for. Or of course,

I would even prefer, if you deliver what I’ve paid for, “Questions &

Answers with Explanations”

Regards, Nico

On 17.01.2012 19:23, TK Support wrote:

For refund you need to contact billing@testking.co

———————————————-

Support at www.testking.com

On 18.01.2012 15:28, Nico Baumgartner wrote:

Dear Testking

Please see my message below.

Regards,
Nico

On 18.01.2012, at 07:31, “TestKing Billing” <billing@testking.com> wrote:

Hi Nico

I am sorry, we do not offer explanation with all questions of the exams and we do not offer refund in this case.

Best Regards.

TestKing Billing

billing@testking.com

On 18.01.2012 11:40, Nico Baumgartner wrote:

Hi Testking

Could you please forward this to your boss? I want to read that from a decision maker (who has a name) before I forward this to the crime department of my credit card supplier. Again, I’ve bought “Questions & Answers with Explanations”, not with some explanations..

Regards, Nico

On 19.01.2012 09:17, TestKing Billing wrote:

Hi Nico

We can offer you 20% discount on your next purchase as compensation.

Let me know.

Best Regards.

TestKing Billing

billing@testking.com
On 19.01.2012 09:26, Nico Baumgartner wrote:

Hi Unknown

Are you serious? You’re ripping me off, and after that, you’re offering me 20% discount for the next chance to rip me off? I’ll contact my credit card supplier and try to get my money back that way. And I will also publish this conversation on my website.

Nico

Hi UnknownAre you serious? You’re ripping me off, and after that, you’re offering me 20% discount for the next chance to rip me off? I’ll contact my credit card supplier and try to get my money back that way. And I will also publish this conversation on my website.

Nico

Microsoft didn’t go the normal MSI-way with Office 2010, and included a customization wizard, as they did with previous versions. However, creating a silent install with integrated MUI-packs wasn’t as self explaining as I thought. In this post, I want to document the steps I’ve made, to create a silent install.

Needed Software:
– MS Office 2010 Professional Plus EN
– MUI Packs (DE, FR, IT)

Integrating the MUI Packs:
This is quite easy, you can just copy the MUI Packs contents into the setup sources, while keeping the files that already exist.

Customizing installation:
Setup.exe /admin starts the Customization Wizard, it will create a .msp patch, which includes the settings you’ve made. Be sure to choose the silent install.
If you didn’t add any MUI Packs, you can run

Setup.exe /adminfile yourmsp.msp

, and it will install silently. If you’ve added additional languages, this will not work, because Setup will prompt you what to install (MUI-Pack or Office). If you choose office, it will also only install one language.
To solve this issue, you’ll need a config.xml file, which includes the product you want to install, display level and the additional languages:

<Configuration Product="ProPlus">
<Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />
<AddLanguage Id="match" ShellTransform="yes"/>
<AddLanguage Id="en-us" />
<AddLanguage Id="fr-fr" />
<AddLanguage Id="de-de" />
<AddLanguage Id="it-it" />
</Configuration>

You are now ready to start your silent Installation while running:

setup.exe /config yourxml.xml /adminfile yourmsp.msp